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Explore Simbie AI’s blog for insights on AI voice agents transforming healthcare. Learn to cut admin burden, boost patient engagement & improve clinical workflows.

Hasan Mahmud

Founding Designer at Simbie AI

Hasan is Founding Designer at Simbie AI. He is an accomplished multi-disciplinary product designer with over 15 years of experience designing and building digital products across web and mobile platforms for fast-growing SaaS startups and the games industry. His experience includes working with teams at Google, Netflix, Disney, EA Sports, McMaster University (Canada), and Hiroshima International University (Japan). 

Latest written or reviewed articles by Hasan Mahmud

  • 9 min read

Mastering Specialist Communication for Modern Practices

A referral lands from primary care on Monday. By Thursday, the patient still hasn't been scheduled because the fax was incomplete, the portal message sat unread, and nobody confirmed who owned follow-up. Meanwhile, the patient calls twice for an update, gets voicemail once, waits on hold once, and starts looking elsewhere. That's specialist communication in […]
  • 11 min read

AI in Prescription Refills and Prior Authorizations

Introduction: The Administrative Burden in Healthcare The modern healthcare system, while dedicated to patient well-being, is often characterized by a significant administrative burden. Medical practices, clinics, and hospitals grapple with a deluge of paperwork, phone calls, and intricate processes that divert valuable time and resources away from direct patient care. Among the most time-consuming and […]

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