Never Miss a Beat: Simbie AI’s Intelligent Scheduling & Refills Agent
Transform routine calls into booked appointments and automate prescription refills with AI that streamlines workflows, reduces no-shows, and improves patient satisfaction.
Effortless Operations: Smart Scheduling & Automated Refills
The constant challenge of managing appointments and prescription refills can overwhelm even the most efficient practices. Simbie AI’s Scheduling & Refills Agent eliminates this burden, providing a 24/7 solution that intelligently handles patient requests, optimizes your schedule, and ensures timely medication access. Free your staff from repetitive tasks and empower them to deliver higher-value patient care.
How It Works
- Intelligent Appointment Booking: Our AI voice agent engages patients in natural conversations, understanding their needs and booking appointments directly into your EMR based on real-time availability, provider preferences, and appointment types. This includes new patient scheduling, follow-ups, and complex multi-provider bookings.
- Proactive Reminders & Confirmations: The agent automatically sends personalized appointment reminders via voice call, text, or email, and intelligently confirms attendance. If a patient needs to reschedule or cancel, the AI handles it seamlessly, offering alternative slots and updating your schedule instantly.
- Efficient Cancellation Management: When cancellations occur, our AI proactively contacts patients on your waitlist, filling open slots quickly and minimizing lost revenue from no-shows.
- Automated Prescription Refills: Patients can request prescription refills through a simple voice interaction. The AI verifies patient and medication details, checks for prior authorizations, and queues the refill request directly in your EMR, streamlining the entire process and reducing manual errors.
- Clinical Context Awareness: Our agents are trained to understand clinical terminology and nuances, ensuring accurate scheduling based on visit type and provider specialty, and intelligent handling of medication-related inquiries.
Beyond Basic Automation: The Simbie AI Advantage
While many systems offer basic scheduling or reminder features, Simbie AI provides a truly intelligent, integrated solution that understands the complexities of healthcare operations. Our agents don’t just follow scripts; they engage, adapt, and optimize, ensuring your practice runs at peak efficiency while delivering an exceptional patient experience.
Maximize Provider Utilization
Drastically reduce no-shows and fill cancellations faster, ensuring your providers' valuable time is always optimized and revenue potential is maximized.
Enhanced Patient Access & Satisfaction
Offer 24/7 booking and refill options, eliminate hold times, and provide a convenient, personalized experience that keeps patients happy and engaged.
Reduce Administrative Burden & Errors
Automate repetitive tasks, integrate directly with your EMR, and minimize manual data entry, freeing your staff from tedious work and reducing costly mistakes.
Ready to transform your practice?
See how Simbie AI can reduce costs, streamline workflows, and improve patient care—all while giving your staff the support they need.
