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Streamline Pre-Visit Intake: Simbie AI’s Intelligent Triage Agent
Transform your patient intake process with AI that accurately assesses urgency, collects vital information, and directs patients to the right care—before they even arrive.
Intelligent Triage: Ensuring Every Patient Gets The Right Care, Right Away
The initial patient contact is critical for efficient care delivery. Simbie AI’s Pre-Visit Intake Agent revolutionizes this process by providing a clinically intelligent, automated triage system. Our AI accurately assesses patient symptoms, gathers essential medical history, and guides them to the most appropriate care setting, reducing wait times, optimizing resource allocation, and improving patient outcomes.
How It Works
- Automated Symptom Assessment: Patients interact with our AI voice agent, describing their symptoms. The AI uses standardized, evidence-based protocols to ask a series of relevant questions, ensuring comprehensive data collection.
- AI-Powered Risk Stratification: Based on the collected symptoms and medical history, the AI applies advanced algorithms to assess the urgency of the patient’s condition, identifying critical warning signs and stratifying risk levels (e.g., emergent, urgent, non-urgent).
- Optimized Care Routing: The AI intelligently directs patients to the most appropriate care pathway: immediate emergency care, urgent care, a scheduled telehealth appointment, or a visit to a specialist, ensuring they receive the right level of care without unnecessary delays.
- Seamless Data Integration: All gathered information, including symptom details and triage assessment, is accurately documented and integrated directly into your Electronic Medical Record (EMR) system, providing clinicians with a comprehensive pre-visit overview.
- 24/7 Availability & Accessibility: Our AI agent is available around the clock, ensuring patients can access triage services whenever needed, reducing call volumes for human staff and providing immediate guidance.

Beyond Basic Screening: The Simbie AI Advantage in Triage
Simbie AI’s Pre-Visit Intake Agent offers a sophisticated, clinically intelligent approach to patient triage. We empower your practice to optimize patient flow, enhance care prioritization, and ensure every patient receives timely, appropriate care, ultimately leading to improved outcomes and reduced operational strain.
Accurate & Consistent Triage
Ensure every patient receives a standardized, evidence-based assessment, leading to consistent and accurate care prioritization, reducing human error.
Reduce Wait Times & Overload
Automate initial patient assessment, significantly reducing call volumes for staff and ensuring patients are directed quickly to the right care setting.
Enhance Patient Safety & Satisfaction
Guide patients to appropriate care levels promptly, preventing delays in critical situations and improving overall patient experience and trust.
Ready to transform your practice?
See how Simbie AI can reduce costs, streamline workflows, and improve patient care—all while giving your staff the support they need.