SOC 2 vs HIPAA comes down to law versus proof. HIPAA is a federal law that sets rules for protecting patient health information. SOC 2 is an independent audit showing whether a vendor’s security controls work. Clinics evaluating an AI voice agent should require both: a signed BAA under HIPAA and a current SOC 2 […]
Picture this: your front desk is calm. The phones aren’t ringing off the hook. Patient hold times have disappeared, and your staff can finally give their full attention to the people standing right in front of them. The administrative chaos that once defined the start of the day has been replaced by a smooth, efficient […]
Conversational AI in healthcare is technology that understands and responds to patients in natural language, by voice or chat, to handle tasks like scheduling appointments, taking refill requests, collecting intake details and answering routine questions. In medical practices it works best on administrative conversations, with clinical questions passed to staff. Key takeaways What is conversational […]
Looking for this year’s conference? This page covers Fall Clinical 2025. For dates, agenda and where to find us in 2026, see Fall Clinical Dermatology Conference 2026. Fall Clinical 2025, the 25th Annual Fall Clinical Dermatology Conference, took place October 23 to 26, 2025, in Las Vegas, Nevada. Simbie AI attended to meet dermatologists, physician […]
Introduction: Tailoring AI for Specialized Healthcare The healthcare landscape is increasingly specialized, with practices focusing on specific medical fields like orthopedics, ophthalmology, cardiology, and more. While Artificial Intelligence (AI) voice agents offer transformative benefits across the board—from automating administrative tasks to enhancing patient communication—their true power lies in their ability to be customized to the […]
See how Simbie AI can reduce costs, streamline workflows, and improve patient care-all while giving your staff the support they need.
